Refund policy

you have 14 days from delivery to tell us you'd like to return something, please email hello@besihouse.com with your order number and we'll send you the return address.

please return items unused and in their original packaging, and any sets need to come back complete. return postage is paid by the customer, unless the item is faulty. 

we refund to your original payment method within 14 days of receiving the return.